Nicole,
We implemented Vista three years ago and I'll be happy to go through lessons learned (there were and continue to be lots). As far as your specific question about a consultant – there are several that can provide good quality assistance with report writing and basic accounting training. We've used Blackstock Consulting and Project Resources – Towner and Jennifer are both very knowledgeable and helpful.
As far as overall training; that area is a more complicated – primarily because Viewpoint is constantly changing their product offering. In the three years we've been live, Viewpoint has sunset all of the following ancillary products we purchased – Ifiller, Resource Manager, eForms, VCM, VCM search, Field Time and Field View. In addition they are still developing, rolling out and modifying TEAM. For the most part Viewpoint points you to their Clearview site for all training and support issues.
Be happy to discuss further if you'd like.
Steve Reynolds | Chief Financial Officer | Eldeco, Inc.
Phone: 864-312-9904 | Mobile: 864-325-0921
Corporate Office | 5751 Augusta Road, Greenville, SC 29605