I agree that Sage 100 Contractor works well. We are specialty subcontractor with $11m in revenue. Feel free to call if you'd like additional feedback.
Carolyn Brister, CBA
Momentum Mechanical, Inc.
2504 Gravel Dr., Fort Worth, TX 76118
817-624-0024 Office 817-846-6476 Cell
You should contact a company in Illinois – Syscon. Check out their website Syscon-inc.com. Catherine Wendt 630-850-9039. She is GREAT and knows Sage 100 Contractor inside and out. Their company can provide cloud hosting for the software, and an add on for field time entry that is better than Sage's version.
Talk to them before you do anything directly with Sage. Good Luck!!
Also Syscon creates very useful webinars and a newletter. I've been using the software for 3 years and learned a neat little tip from their recent newsletter. Their webinars and Utube videos are very helpful regarding updates to the software. They generally create some type of communication on when to update the software, and if you might wait to install the update. Anyway, even if you don't use their services, the education opportunities are very helpful.
Hi Steve,Specialty contractors have unique needs that GC centric software has a hard time handling (which will result in significant over just for you.) If you keep these eight tips below in mind as you review software you should be able find a better fit while determining true cost.1) Handcuffing: When vendors under-quote labor to sign deal at a low price, knowing the true cost will be 200% to 400% higher.
1.a) Solution to Handcuffing: Compel vendor to list all services required for pre-live, go-live, post-live and long term labor to ensure software is adopted and then have vendor included all services for GMP (guaranteed max price) in agreement.
2) Cloud Cuffing: When a cloud provider hosting the solution denies client access to data unless client re-news subscription. (NOTE: sometimes a lifetime license was purchased but if the vendor changes the end user license agreement the lifetime license can be made null and void)
2.a) Solution to cloud cuffing: Get data ownership and a lifetime license 'in writing' AND also have a term in the agreement that ensures the lifetime license is grandfathered into any and all future agreements should any change event, merger or acquisition occur.
3) Smoke Stacking: When integration of products in a tech stack or software ecosystem are oversold and the integrations do not function well enough for specialty contractors.
3.a) Solution to smoke stacking: Do demos using YOUR data and have key people from ALL departments validate all workflows and witness the integration. Identify any GAPs that the integrations do not handle and have vendor include, in writing, programming to fill all GAPS 'prior to go-live' in the GMP agreement.
4) GC software being re-labelled and sold as specialty software: When GC software is re-labelled as a trade solution despite inability to handle granularity of the said trade.
4.a) Solution to re-labeling: Do demos using YOUR data and have key people from ALL departments validate all workflows and ease of use. Identify the GAPs that the software does not handle and have vendor include, in writing, programming to fill all GAPS 'prior to go-live' in the GMP agreement.
5) R&D deflection: When software vendors collect annual fees or subscriptions that are similar to the fees they collect from general contractors but the R&D and enhancements mostly benefit GCs and/or other markets.
5.a) Solution to R&D deflection: Review vendor's previous 3 years of enhancements to determine fair subscription/annual fees for YOUR trade. If only 10% of the released enhancements we're specific to your trade, negotiate a rate that is in line with that value.
6) M&A disarray: When mergers and acquisitions fail to deliver on promises made to contractors and result in higher cost and lower service.
6.a) Solution to M&A disarray: Have vendor promise service levels in a service level agreement that ALSO includes performance credits should they fail to deliver on any level of service. This ensures that if service levels drop, the investment lowers as well.
7) Custom work cuffing: When service providers and 3rd party consultants complete custom work and write custom reports to make a solution work better for a specialty contractor but fail to disclose the ongoing cost of maintaining the custom work when issues arise during software updates. This results in perpetual and unexpected billable hours to keep the custom work functional.
7.a) Solution to custom work cuffing: Find software that fit your workflows the best and ensure that the vendor and/or service provider includes, in writing, the cost to repair custom work when it breaks and cost to maintain functionality during software updates.
8) Weasel words: Intentionally vague buzz words that misrepresent value.(ie: real time data, connect field to office, single source of truth, seamless integration, end to end)
8.a) Solution to weasel word selling: Extend due diligence as long as possible. SLOW DOWN the decision!!! Have the vendor create demos using YOUR data and have key people from ALL departments validate the workflows and ease of use. "Show! Don't tell")
Viewpoint for the Cloud is a great option for smaller contractor. I think you should definitely consider Viewpoint and I can personally share excavation contractors that are smaller then grew with the implementation of Viewpoint Vista.
Please advise if you are interested in learning more. I have a Viewpoint contact in Florida for you.
S&B Systems, LLC
If you chose CLOUD - include these 3 things in contract to prevent CLOUD CUFFING.
(Cloud cuffing is when software vendors charge subscription fees BEFORE they get you live or deny you access to your data if you leave them so they can force you into another subscription contract)
3 ways to prevent Cloud Cuffing:1- In your agreement, clearly define the 'Go-Live' milestone, then get the vendor to agree to only start the subscription fees once you reach that milestone. (you should only pay a deposit and labor to get you live)
This is critical because some vendors are snakes and change the end-user license agreement on you when you update your system. The new agreements remove the lifetime license and you only find out when they deny you access to your own data when you leave them.
Confident vendors who deliver successful go-lives will give you these terms as the terms ensure that the same level of trust represented in the sales cycle, is also represented in the contract.
I wish you the best in your search.
Chad Pearson | Plexxis Software Inc.
Dir. Business Development and Dealer of Truth, Happiness and RBD
B: 905 889 8979 | 866 PLEXXIS
C: 416 574 1677
I'm sure there are other fantastic products available, that others can speak to; but this is just a little about what you get with Vista. Good luck in your search!
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