Hey Aleisha,
One thing that you could do to address the subs forgetting to send the email to accounting would be to get your PMs to set up email forwarding rules so that any email that does not contain the accounting email address but does contain a file that matches your pay app filename is automatically forwarded to the accounting email.
Another solution would be to use some sort of pay app management system. Some of the options out there include Textura, GC Pay, or Flashtact. Since I am the founder of Flashtract, I will tell you that this is our bread-and-butter. Using our software we can set up rules for which documents that you want your subs to submit and once they are submitted you can route them through any path that you want. In your example it would go to the PMs first and then as soon as they approve it, it would be sent to the accounting team.
I would be happy to help you get this set up or just talk through your situation and get you set up with the email forwarding. You can send me an email directly, blair@flashtract.com
Hope this helps!
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Blair Chenault
CEO
Flashtract
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