General Inquiries

Microsoft Office 365

  • 1.  Microsoft Office 365

    Posted 20 days ago
    Hello -

    I am looking for some feedback on Microsoft Office 365, such as the pros/cons, costs, and any other input from members of the community who have experience with it. Any feedback is greatly appreciated. Thank you very much.

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    Shawn Sudol
    Project Accountant
    Bluewater Builders

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  • 2.  RE: Microsoft Office 365

    Posted 19 days ago

    Shawn, I'd like to point out the pros and cons of MS Office 365.

    First, the 365 family of products is very confusing from a naming convention and benefits.  Microsoft has brilliant people who have invested much time to create very granular plans that all have slightly different features.  I believe the marketing reason behind the complexity is, so customers gradually move upstream in products as they choose to add on features. 

     

    So let's start with the concept of 365.  It starts with changing from CapEx to OpEx for Microsoft Office.  In it's simplest form you rent the software and always have a current version versus one-time purchase.  Before O365 there were roughly three ways to purchase Microsoft Licensing: 

    • OEM – included in the build from the manufacturer, ie. Dell, HP, Lenovo, etc. License lives with the hardware and is non-transferrable
    • Retail – license lives with the serial number and is transferrable and can be put on up to 3 of a single users computers
    • Enterprise license – purchased for a fleet and upgradable if Software Assurance is also purchased.

     

    Now Microsoft provides flexible OpEx models reducing confusion, frustration and dreaded Microsoft audits.

     

    Office 365 come in about ten flavors and is not to be confused with the 2nd line of product called M365.  More on this later.

     

    O365 Home -  https://products.office.com/en-us/compare-all-microsoft-office-products-b

    • Office 365 Home – can be installed on up to 6 family member computers in one household
    • Office 365 Personal – installation on a single computer

     

    O365 Business for companies up to 300 users

    • Office 365 Business –includes installed version of office, plus online services: One Drive does NOT include email, cannot be used on Terminal Server
    • Office 365 Business Premium –includes installed version of office, plus online services: Exchange hosted email, One Drive, Sharepoint, Teams, cannot be used on Terminal Server
    • Office 365 Business Essentials – no locally installed software, plus online services: Exchange hosted email, One Drive, Sharepoint, Teams

     

    O365 Enterprise comes in four flavors

    • Pro Plus – installed office software plus online services: one drive
    • E1 - Online services only: 50GB Exchange hosted email, One Drive, Sharepoint, Teams
    • E3 – installed office software plus online services: 100GB Exchange hosted email, One Drive, Sharepoint, Teams
    • E5 – same as E3 plus Power BI

     

    In short, most of our clients are on Enterprise Pro Plus or E3.  It provides the most flexibility of installed software and online, helping bridge their business processes to start using the Microsoft cloud for productivity.  Teams is a popular app for collaboration, it's competitor is Slack.  Teams replaces Skype for a chat and video conferencing and marries document sharing and collaboration.

     

    Now the confusing part.  Microsoft also has a suite of products called M365, which are higher on the food chain that O365.  The difference is M365 includes the Windows 10 Enterprise license, Azure Active Directory and a host of additional security features such as mobile management, document policy as well as PC management features for deployment and management.  Companies doing business in regulated industries or sensitive security clients are using the M365 suite.  It offers granular security controls, including the ability to visualize data use for data loss prevention.

     

    • You will know if you need this suite of the product if you receive RFPs that require comprehensive data security measures. We have a 150 person law client that does business with high tech companies on the West Coast.  Their customers require security throughout all business processes for general best practice and GDPR, Europe's data security standard protecting individual information.

     

    A great use case for M365 is if you want to migrate from on-premise to Microsoft's Azure cloud.  M365 provides Azure Active directory for your domain and Windows 10 licensing so you can upgrade a fleet of 2-year-old PCs from Windows 7 to Windows 10.  Microsoft office 365 is so successful that Microsoft asked themselves the question, "why don't we licensing all of our products, including the desktop, this way?  Our customers like this model."  M365 delivers on this thinking by including Windows 10, Active Directory, Email, Office, and robust security.

     

    A big value add from your IT managed service provider, or total solutions provider is a roadmap of moving to Microsoft O365/M365 models to meet your business requirements. -Greg

     



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    Greg Gurev
    Head Sherpa
    MySherpa
    Wilmington DE
    (302) 781-3006
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  • 3.  RE: Microsoft Office 365

    Posted 19 days ago
    In paragraph three meant to say, "now Office 365 provides more flexibility however increasing confusion."

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    Greg Gurev
    Head Sherpa
    MySherpa
    Wilmington DE
    (302) 781-3006
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  • 4.  RE: Microsoft Office 365

    Posted 17 days ago
    Greg -

    Thank you very much for your extensive, detailed reply. This is exactly the kind of answer I was looking to get. I appreciate it.

    Thank you,
    Shawn

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    Shawn Sudol
    Project Accountant
    Bluewater Builders
    Delray Beach FL
    (330) 978-6978
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