Topic Thread

Software Migration/status of old software

  • 1.  Software Migration/status of old software

    Posted 05-10-2018 17:18

    We are currently in the process of converting our accounting software from ProContractor to ComputerEase. Today we found out from ProContractor that if we do not continue paying a large amount of money annually we will not have access to our historical data going forward.

    Has anyone gone through this? What procedures did you go through to get the years of historical data out of the software. We converted once before and still are able to refer back to the data in other software packages.

    Thank you

     

    Jeri Romanski

    Accounting Manager

    US Communications and Electric, Inc.

     

    (216) 478-0810

    jromanski@uscande.com

    www.USCandE.com

     

    Have a need for moves, adds, or changes?  US Communications has a team dedicated to accomplish these projects.  Contact us today to learn more.

     

    image001.gif@01D2AEDF.FB19AE70

     



  • 2.  RE: Software Migration/status of old software

    Posted 05-10-2018 17:34
    Could you access your historical data on a backup copy? We no longer pay for our old software license, but the software is still on our network and the history is still there when needed.

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    Leila Bennett-Snow CPA
    Controller
    Strategic Mechanical Inc.
    Fresno CA
    (559) 291-1952
    ------------------------------



  • 3.  RE: Software Migration/status of old software

    Posted 05-11-2018 01:24
    Hi Jeri,

    If your ProcontractorMX software is hosted in their cloud, then the first thing I suggest you do is refer to your hosting license agreement. Typically there should be a clause regarding contract termination and access to your data. If you find you are in a position where they can deny you access upon agreement termination, then it may be worth it to have a technical resource help you export the database to an MS SQL database on premise (I believe ProcontractorMX utilizes an MS SQL database.)  Good luck with your transition.

    ------------------------------
    Frank Di Lorenzo BS Computer Science
    Regional Sales Director
    COINS - Construction Industry Solutions
    Fair Oaks CA
    (916) 666-8873
    frank.dilorenzo@coins-global.com
    ------------------------------



  • 4.  RE: Software Migration/status of old software

    Posted 05-11-2018 08:32
    We had a similar situation 10 years ago when converting to a new software from Timberline.  We were also getting a new server but our version of Timberline would not work on the new server.  I ran reports and dumped them into Excel - payroll register, employee files, A/R and A/P registers, job costs, etc.  I still use those Excel spreadsheets to look up employee information.  This worked for us because we are a smaller company.  If you are a larger company then I concur with a previous comment of moving all of your information into a SQL database.  You could hire someone to do that and create some basic reports to view the information. Also, if you are paying per user with ProContractor, then drop down to a minimum amount of licenses for the first year of the transition until you are fully on ComputerEase.

    ------------------------------
    Melissa Sytsema
    Accounting Manager
    Van Haren Electric
    Byron Center MI
    (616) 878-3000
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  • 5.  RE: Software Migration/status of old software

    Posted 05-11-2018 15:52
    ​Thank you very much for the suggestions. We have contacted initiated reducing our licenses for the period of time it will take us to be up and running on ComputerEase. It is also good knowing there are options on exporting our historical data.
    I really appreciate the input - we were at a loss yesterday.


    ------------------------------
    Jeri Romanski
    Accounting Manager
    US Communications & Electric
    Garfield Hts OH
    (216) 478-0810
    ------------------------------



  • 6.  RE: Software Migration/status of old software

    Posted 05-14-2018 11:42
    Maybe this is a reason to acquire perpetual licenses rather than subscription based software.

    ------------------------------
    Gustavo Zientek
    Owner
    Consultare America LLC
    Doral FL
    (305) 767-7807
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  • 7.  RE: Software Migration/status of old software

    Posted 05-15-2018 09:34
    ​Gustavo
    We did purchase a perpetual license when we originally bought the software that is why we never gave it a thought that we would not have access to the data/software for historical purposes. Come to find out somewhere along the way they performed an update of our software and switched it to subscription. User beware ...

    ------------------------------
    Jeri Romanski
    Accounting Manager
    US Communications & Electric
    Garfield Hts OH
    (216) 478-0810
    ------------------------------



  • 8.  RE: Software Migration/status of old software

    Posted 05-16-2018 08:23
    Hi Jeri,
    I am very sorry to hear that.
    Maybe the decision should be to go with a more trusted software publisher.
    Best,

    ------------------------------
    Gustavo Zientek
    Owner
    Consultare America LLC
    Doral FL
    (305) 767-7807
    ------------------------------