Topic Thread

Fuel Cards - Stay Away from ComData

  • 1.  Fuel Cards - Stay Away from ComData

    Posted 7 days ago

    We have had the worst experience with ComData. Every month there are unexplained fees on the invoice, in addition we've been charged for interest and late fee payments, despite having ACH with them. They do deduct the money from the account automatically, however, they don't deduct the whole amount; therefore, causing late fees and interest charges. Every month, I am informed that I should see the credit in my next invoice and yet nothing happens & I have encountered additional unexplained fees.

     

    Planning to close the account AS SOON AS POSSIBLE. Is there a fuel card program that you would recommend? We need fuel cards for each of the vehicles and need to have monthly reports for job costing purposes.

     

    Thank you in advance,

    Sanam



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    Sanam Finnegan
    Controller
    Zealos
    San Francisco CA
    (415) 939-2840
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  • 2.  RE: Fuel Cards - Stay Away from ComData

    Posted 6 days ago

    WEX.  Simple, great Reporting.

     

    EJ Signature

    JOHN G. ELSNAU

    Director of Finance and Administration

    Tel. 603-622-7493 x 225

    Direct 603-854-5387    Cell 603-219-3050

    6 Eastpoint Drive, Hooksett, NH 03106          

    Eckhardt & Johnson

     

     

     

     






  • 3.  RE: Fuel Cards - Stay Away from ComData

    Posted 3 days ago

    Sorry to hear the problems you have had.

     

    We have used ComData for a long time and have not had the kind of issues you are describing.  Occasionally we there is an issue on an invoice, we contact our Service rep and normally corrected within 3 weeks or less.

     

    I would follow up with your relationship manager.  They can do better than you are experiencing.

     

    Luther

     

    Luther Burrell

    VP of Administration and IT

    Ivey Mechanical Company

    662-289-3646 x2003 phone

    662-289-3713 fax

     

    <a href=image001.jpg@01CC8F33.540BB820">

     

     






  • 4.  RE: Fuel Cards - Stay Away from ComData

    Posted 6 days ago
    Sanam -  We use Enterprise for fleet management & WEX for our fleet gas cards.   We have been very pleased with both but do not get any rewards on the fuel card so will be looking at other card options in the near future.   Let me know if you would like any contact information.

    Tiodd

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    Todd Rakowski
    CFO
    C.G. Schmidt, Inc.
    Milwaukee WI
    toddr@cgschmidt.com
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  • 5.  RE: Fuel Cards - Stay Away from ComData

    Posted 6 days ago
    Wright Express (WEX) Fuel Cards. We had a similar experience with ComData. Rep made a whole lot of promises but came way short on delivery. Good luck!

    WEXcard Home Page - wexcard.com
    wexcard.com remove preview
    WEXcard Home Page - wexcard.com
    Get what you need to rein in one of your biggest business expenses. Stay a step ahead of the unpredictable. When you have vehicles on the road, we have solutions to drive savings beyond pennies at the pump. For any business, any fleet, any size.
    View this on wexcard.com >


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    Doug Hutchison
    Chairman & CEO
    Meisner Electric, Inc.
    Delray Beach FL
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  • 6.  RE: Fuel Cards - Stay Away from ComData

    Posted 6 days ago
    Be sure to have them refund the late fees on the late fees, as well. I had a similar issue with them last year, it took six months of calling every month and having the call escalated every time to finally get a refund and the account straight. We stopped using the account and found another fuel card that was less expensive with less fees and reports that were the same.

    Good luck!

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    Peggy Hughes
    Accounting Specialist
    The Aspire Software Company
    Cave Creek AZ
    (602) 460-6714
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  • 7.  RE: Fuel Cards - Stay Away from ComData

    Posted 6 days ago
    We have had good luck with WEX aka Wright Express.

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    Kelsie Schoener
    Controller
    BMF Solutions LLP
    CypressTX
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  • 8.  RE: Fuel Cards - Stay Away from ComData

    Posted 5 days ago
    I hate to hear that you have had so much trouble with Comdata. It has been a great solution for us. Both the plastic cards as well as the virtual cards and the rebates have been better than anyone else has offered.

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    Tom Lowrey CPA C F O
    Scott Bridge Company, Inc.
    Opelika AL
    (334) 749-5045
    tlowrey@scottbridge.com
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  • 9.  RE: Fuel Cards - Stay Away from ComData

    Posted 2 days ago
    I agreed we have not had a good experience with COMDATA at all.  We use WEX for fuel cards and they are terrific.


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    Susan Early
    Accounting Manager
    Orion Management, LLC
    DC Metro Area
    s.early@orionmngt.com
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