Hey Kimberly,We just implemented a PM bonus program this year, in prior years it had just been discretionary. We do ours based on net profit and have it weighted mostly by revenue and gross margin contributed. I attached an example.Thanks,Jen
Hey Sara,We didn't have any negative reactions, but this is also the first incentive plan rather than a revision to an existing plan. If anything our PMs were grateful to have broader visibility and were excited about bonuses directly tied to job performance. It can be a bit complicated to understand, especially when first rolling out, so really taking the time to explain the details and demonstrate how it works. Our discretionary approach created less variability within job roles, so for high performing PMs it reinvigorated their desire to take on larger projects and run the more complicated work. It is somewhat early to say if it has really shifted behavior long-term, but short-term we have seen only positive results.Thanks!
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