Software Hardware

  • 1.  Single question survey on GMP/NTE pricing from software vendors

    Posted 05-13-2018 11:10
     Should software vendors provide guaranteed maximum pricing/not to exceed pricing to ensure Go-Live for cost on contract?


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    Chad Pearson
    Director of Business Development
    Plexxis
    Bolton ON
    (416) 574-1677
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  • 2.  RE: Single question survey on GMP/NTE pricing from software vendors

    Posted 05-14-2018 07:46
    I would think a software vendor should offer several options with regards to implementation. I like to see:

    • A "here's the manual/technical literature; support is by the hour" option for highly technical or cost sensitive customers
    • A "full implementation and training package" for those who will need the most help and are willing to pay for it (which is like a GMP)
    • A hybrid that contains some training implementation, with the option for additional training at a reasonable rate\

    Communication with your customer is always the key, and having a clear understanding of what is included and not included in any agreement is a best practice all should strive for.

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    Alex Lee CPA/CITP, CCIFP
    Treasurer
    Roy T. Goodwin Contractors, Inc.
    Nashville TN
    (615) 242-5448
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    Original Message


  • 3.  RE: Single question survey on GMP/NTE pricing from software vendors

    Posted 05-14-2018 22:56
    Chad,

    NTE pricing results in additional risk transfer to the software providers.  There is a wide range of knowledge/engagement levels across the construction industry.  The contractor that is engaged and knowledgeable could end up paying a premium for the losses that the software provider incurred on companies that lack effective change management.  I think that most of the difficulties in software implementation with a mainstream software solutions are from lack of customers ability to adapt to change. 

    I would say No, if the market allows the software vendor to raise the price to recoup losses.

    I would say Yes, if the software vendor would not raise prices on the next customers after losing money on a poor customer.


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    Kevin Halme
    Constructive Tech Solutions
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    Original Message