General Inquiries

Foundation Additional Training

  • 1.  Foundation Additional Training

    Posted 26 days ago
    Does anyone have any recommendations for someone in the Houston area that can help with additional training for Foundation?
    This is a new implementation.

    Thanks



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    Terri Hardin CCIFP
    Accounting Manager
    Reytec Construction Resources, Inc.
    Rosenberg TX
    Direct (713) 600-3023
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  • 2.  RE: Foundation Additional Training

    Posted 25 days ago
    Why not call Foundation directly?  We've have been with them for 3 years and have found them to be most responsive, knowledgeable, and helpful.  They offer free and premium webinars, conferences, and telephone support.

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    Fred Marion
    CFO
    Tocco Corp
    Billerica MA
    (978) 528-8821
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  • 3.  RE: Foundation Additional Training

    Posted 25 days ago
    Hi Terri,

    If you are still in contact with your trainer at Foundation contact them directly if you are early in the process. It is really their job and part of your package to help assist you in the implementation process. Maybe it's not cost prohibitive for you but we had our trainer come to our office and sit with each person in accounting to go over needs/wants from the software. We also went to the conference during the first year of implementation and found it to be very helpful. We found it was worth the extra cost in the end. We implemented the software a little over 2 years ago and all that additional training has made us all a lot more confident in our abilities.

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    Nicolle Taylor-Sheafor
    Accounting Manager
    Hardman Construction, Inc.
    Ludington MI
    (231) 316-5326
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  • 4.  RE: Foundation Additional Training

    Posted 24 days ago
    The implementation process should include a several week training with an assigned trainer.

    We implemented 4 years ago, and to this day I still email my trainer with questions from time to time. Sometimes he is busy with current implementation clients so I just have to log a call. But even, I always get a call back same day (assuming it's not a hour from the end of the day when I request the call.)

    There are certain things about Foundation I would change, but their level of customer service is not one... take advantage of that and get in touch with them if you haven't.

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    Matthew Radniecki
    CFO/Controller
    Baratto Brothers Construction
    Crosslake MN
    (218) 820-8049
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